About us
Social development services aim to improve the well-being of individuals and communities by providing support in areas such as education, healthcare, economic empowerment, and social inclusion.
By harnessing digital communication and advanced technology, the organization streamlines access to complex and large-scale products, solutions, and logistics for nonprofits. Since its inception in 2004, the Dotlines Group has collaborated with various nonprofit and social welfare organizations, providing infrastructure, business solutions, and equipment for numerous projects. Dotlines Social Enterprise is a key component of this integrated approach.”
Dotlines family has also made thorough breeds of different solutions that harmonize with the nonprofit sector, and touchers the borderlines of nonprofits with sustainable solutions—aligned with SDGs like poverty reduction, agricultural growth, good health and well-being, quality education, gender equality, industry innovation and infrastructure, and climate action. On top of all, Digital Smart Bangladesh is the pillar of Dotlines Social from the Dotlines family.
With a background in Economics, she works as an Operational Executive, ensuring the smooth functioning of project operations. Her responsibilities include managing billing processes, maintaining timesheets, data, organizing essential documentation, and overseeing ClickUp task management. Her attention to detail and structured approach contribute to the overall efficiency and reliability of internal workflows. She plays a key role in supporting the team’s daily functions and keeping project activities on track.
A dedicated social innovation professional with experience in capacity building, research, and program implementation. She has contributed to projects in education, culture, and community development, with a focus on preserving intangible cultural heritage through fieldwork across Bangladesh.
She has also supported research under a UNESCO initiative, exploring indigenous knowledge systems. Additionally, she plays a key role in communication, capacity building, and monitoring and evaluation to drive the success and sustainability of projects.
A dedicated Capacity Building Manager and ICT and E-commerce Trainer with 5+ years of experience Md Alamgir Hossain has conducted 30+ training sessions for 2500+ trainees, primarily empowering the women. His expertise in developing effective training modules and content has significantly impacted their lives. Alamgir’s commitment to fostering digital literacy and e-commerce empowerment is evident in his work.
With over 10 years of experience, Kazi Farzana excels in user behavior analysis and data-driven research. As Head of the Capacity Building at Dotlines Social Enterprise, she transforms complex data into actionable insights, enhancing user experiences and driving business growth. Skilled in market research, she identifies key user behavior patterns and develops strategies to improve engagement and retention. She is also proficient in capacity building, designing, and implementing training programs to elevate team capabilities and foster a data-centric culture. She focuses on community capacity building, which further supports organization in achieving sustainable growth and long-term success.
Khan Farhana is a community leader with over 6 years of experience leading diverse projects in education, healthcare, agriculture, and insurance aggregation. She led the international ICT skill development project at UNDP in Timor-Leste and has a proven track record of managing teams and collaborating with stakeholders.
Beyond her professional work, Farhana is a LinkedIn influencer, sharing insights and empowering her community through mentorship and knowledge-sharing. Her leadership extends to inspiring others and fostering connections for positive change.
Experienced with successful track record in Corporate Banking, Credit Risk Management and Development Activities for different product & process design specially in Non-Banking Financial Institution.
During last 8 years of job experience with one NBFI and one multi-national Telecommunication company, the major assignments carried out are – retail, micro, small and medium enterprise (MSME) lending and risk analysis, corporate banking activities that includes relationship managing, lending and risk analysis, financial product development, process design & implementation and increasing efficiency, new business development which includes cluster finance in rural level, running a team of over 20 people located in different areas of the country.
Active training resource person in skill building for SMEs specially Women Entrepreneur, colleagues from the FI and university level students.
Specialties: Financial Markets and Infrastructure, Product and Process development and implementation, Rural/Agri-Finance/SME, Capacity Building
With more than 31 years’ experience in project implementation, management, operations and business development with the last 10 years hold the organizational leadership positions. Lead the country office strategies, organizational growth portfolio to provide overall organizational and governance support. Establish and functionalize operations unit and coordinate with program, functional and technical team to ensure that programs are capable to produce high quality deliverables.
Leading to implement the food security and livelihood program (21 projects and 5 consultancies) through direct delivery as well as market development approach. Collaborate with the program and functional team to identify, design and deploy programmatic and management strategies and implementation plans.
Strong technical background to support crop production technology, agricultural mechanization, agriculture extension, IGA facilitation, increase productivity and income, women’s economic empowerment, rural hygienic sanitation coverage and renewable energy. The combination of technical, managerial and leadership experiences provide me a wide range of scope and space to work in the development sector.
Competencies: Agriculture technology dissemination, market system development, value chain facilitation, rural market structure, small business development, capacity building, private and public sector engagement, and project management.
Mohiuddin Rasti Morshed, Director of Dotlines Social Enterprise, brings 23 years of expertise in corporate financing, investment banking, and risk management to his role.
His extensive financial acumen has been instrumental in developing and implementing tailored financial solutions that have directly empowered over 12,500 farmers and rural households in Bangladesh. His strategic approach to managing complex financial operations has not only facilitated access to critical resources but has also driven significant improvements in the livelihoods of underprivileged communities.
Mr. Morshed’s experience in India and Sri Lanka has broadened his perspective on diverse community needs, enhancing his ability to lead with a profound commitment to sustainable development. His leadership channels financial expertise into support that fuels growth and resilience in underserved areas.
Syed Kamrul Arefin, CEO of Dotlines Social Enterprise, is a distinguished leader with over 22 years of experience in business and technology, including 16 years specializing in ICT for Development.
Syed’s expertise spans P&L management, strategic forecasting, and program operations, with a strong focus on mobile technology applications in health, agriculture, and education. He has successfully led cross-functional teams in Design, Software, Finance, and Networking across diverse global regions, including South Asia, Southeast Asia, the MENA region, and the Caribbean.
His leadership has driven impactful projects and policy advocacy, working in close collaboration with international donors, NGOs, and tech partners to advance development goals and enhance global well-being through innovative solutions.